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Selected Work & Reflection

Strengthen the role of consumer perspectives in organizational decision-making.

End Consumer into Decision-Making

To formally embed consumer perspective into decision-making requires deep reading of the context.

Understand the drivers of declining employee engagement following a cross-border acquisition and identify culturally relevant solutions to support organizational integration.

When Two Cultures Meet

Think cultural integration is easier when both organizations come from Asia? Not necessarily.

As initially set out to be in an incomplete and vague brief: To support water heater and water dispenser business in India and Indonesia, to build better products and create better marketing story.

Water - The Bigger Opportunities

A heavily product-focused brief evolved into a coherent and strategic piece yielding greater value.

Identify opportunities for a dentistry-focused healthcare portfolio to expand into consumer oral care.

From Clinical Expertise to Consumer Relevance

An expert-led healthcare business wishes to build brand extension into consumer-led healthcare space.

Identify future innovation opportunities for the home air conditioning category to support the client's five-year innovation roadmap.

Exploring The Future of "Air"

A semiotics approach to explore opportunities in a very traditional category - home air conditioners.

Identify actionable insights and innovation opportunities for refrigerators across Indonesia, India, and the US.

Powerful Insights Are Uniquely Cultural

Powerful insights deeply rooted in culture and human truth could take brands miles ahead.

Support the development of market entry strategy for the European kitchen appliance market.

The Entry into European Kitchens

A series of fundamental work to prepare for the entry into a very structured market.

Client is developing a seafood flavour in instant noodle. They wish to have fresh inputs for consumer-winning flavour directions.

Building Seafood Flavour in Instant Noodles

Understand seafood flavour in noodles - decoding consumer experience for product creation.

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